Agent Experience
Humans leverage AI agents to work on their behalf. As billions of agents come online, their "experiences" will drive relevancy, preference, and adoption for all sites and services that humans need to get work done, to shop, etc.
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What is Agent Experience?
Agent Experience (AX) refers to the holistic experience AI agents have when interacting with a product, platform, or system. It encompasses how easily agents can access, understand, and operate within digital environments to achieve user-defined goals. Similar to UX (User Experience) and DX (Developer Experience), AX is becoming a key differentiator in software design as AI agents increasingly act autonomously to assist users with digital tasks.
Who is behind the AX movement?
AX is a substantial, industry level opportunity and requires an open, collaborative approach to achieve. Netlify has helped define AX and bring together industry collaborators to pave a path forward. While that's a good start, AX will be continue to be pioneered by the open contributors, researchers, and volunteers in the community. If that sounds interesting, get involved!